One of Desbravador’s great features is its continual service of 24 hour technical support. Through personalized treatment, in Portuguese or Spanish, the clients receive quick solutions for operational difficulties and clarification of doubts.
In addition to the software installation and training of all the systems users, the clients receive precautionary, corrective visits from technical professionals.
Desbravador also offers ombudsman service that receives, analyzes, and forwards clients complaints to the responsible departments and works as a fast and efficient communication channel.